BeNeering Cloud Frontend, BeNeering Cloud Mime Server, and 2 other services are down
Resolved
May 13 at 11:22am CEST
Dear Valued Customer,
We want to provide you with an update regarding the recent production system outage that occurred yesterday. Our team worked diligently to identify the root cause and implement a resolution as quickly as possible.
The system outage was caused by high resource consumption on several hosts, leading to instability in the services, especially the search engine.
We sincerely apologize for the disruption and appreciate your patience.
Moving forward, we are implementing preventative measures to ensure that similar incidents do not occur again. Our team is reinforcing monitoring systems and optimizing resource management to enhance overall reliability.
If you have any questions or concerns, please do not hesitate to reach out to us.
Your BeNeering Team
Affected services
Updated
May 12 at 11:52am CEST
Dear Valued Customer,
Thank you for your patience and understanding during this unexpected outage. We are pleased to inform you that our technical team has identified the root cause of the issue and implemented a solution. Our production system is now fully operational again.
We sincerely appreciate your support and apologize for any inconvenience this may have caused. Should you experience any further difficulties, please do not hesitate to reach out to us.
Detailed information on the root cause will follow.
Your BeNeering Team
Affected services
Updated
May 12 at 09:57am CEST
Dear Valued Customer,
We would like to inform you that our production system is currently experiencing an unexpected outage due to a server failure. Our technical team is working as a matter of priority to resolve the issue.
We sincerely apologise for any inconvenience and thank you for your patience and understanding.
As soon as we have found a solution, we will provide you with an update.
Your BeNeering Team
Affected services
Updated
May 12 at 06:37am CEST
BeNeering Cloud Mime Server recovered.
Affected services
BeNeering Cloud Mime Server
Updated
May 12 at 06:24am CEST
BeNeering Cloud Frontend went down.
Affected services
Updated
May 12 at 06:12am CEST
BeNeerinc Catalog Cloud Services recovered.
Affected services
BeNeerinc Catalog Cloud Services
Updated
May 12 at 06:11am CEST
BeNeering Cloud Frontend recovered.
Affected services
Updated
May 12 at 06:03am CEST
BeNeerinc Catalog Cloud Services went down.
Affected services
BeNeerinc Catalog Cloud Services
Updated
May 12 at 06:00am CEST
BeNeering Cloud Frontend went down.
Affected services
Updated
May 12 at 05:41am CEST
BeNeering Cloud Portal recovered.
Affected services
BeNeering Cloud Portal
Updated
May 12 at 05:36am CEST
BeNeering Cloud Portal went down.
Affected services
BeNeering Cloud Portal
Updated
May 12 at 05:34am CEST
BeNeering Cloud Frontend recovered.
Affected services
Updated
May 12 at 05:23am CEST
BeNeerinc Catalog Cloud Services recovered.
Affected services
BeNeerinc Catalog Cloud Services
Updated
May 12 at 05:21am CEST
BeNeering Cloud Portal recovered.
Affected services
BeNeering Cloud Portal
Updated
May 12 at 05:16am CEST
BeNeering Cloud Portal went down.
Affected services
BeNeering Cloud Portal
Updated
May 12 at 05:15am CEST
BeNeering Cloud Frontend went down.
Affected services
Updated
May 12 at 05:01am CEST
BeNeering Cloud Portal recovered.
Affected services
BeNeering Cloud Portal
Updated
May 12 at 04:59am CEST
BeNeering Cloud Frontend recovered.
Affected services
Updated
May 12 at 04:53am CEST
BeNeerinc Catalog Cloud Services went down.
Affected services
BeNeerinc Catalog Cloud Services
Updated
May 12 at 04:51am CEST
BeNeering Cloud Frontend went down.
Affected services
Updated
May 12 at 04:37am CEST
BeNeering Cloud Frontend and BeNeerinc Catalog Cloud Services recovered.
Affected services
BeNeerinc Catalog Cloud Services
Updated
May 12 at 04:33am CEST
BeNeering Cloud Frontend went down.
Affected services
Updated
May 12 at 04:20am CEST
BeNeering Cloud Frontend recovered.
Affected services
Updated
May 12 at 03:12am CEST
BeNeering Cloud Frontend went down.
Affected services
Updated
May 12 at 03:08am CEST
BeNeerinc Catalog Cloud Services went down.
Affected services
BeNeerinc Catalog Cloud Services
Updated
May 12 at 03:06am CEST
BeNeering Cloud Portal went down.
Affected services
BeNeering Cloud Portal
Updated
May 12 at 02:53am CEST
BeNeering Cloud Frontend recovered.
Affected services
Updated
May 12 at 02:47am CEST
BeNeering Cloud Mime Server went down.
Affected services
BeNeering Cloud Mime Server
Updated
May 12 at 02:46am CEST
BeNeering Cloud Portal recovered.
Affected services
BeNeering Cloud Portal
Updated
May 12 at 02:37am CEST
BeNeerinc Catalog Cloud Services recovered.
Affected services
BeNeerinc Catalog Cloud Services
Updated
May 12 at 02:27am CEST
BeNeerinc Catalog Cloud Services went down.
Affected services
BeNeerinc Catalog Cloud Services
Updated
May 12 at 02:21am CEST
BeNeering Cloud Portal went down.
Affected services
BeNeering Cloud Portal
Created
May 12 at 02:12am CEST
BeNeering Cloud Frontend went down.
Affected services