Previous incidents

October 2023
Oct 27, 2023
1 incident

Frontend is down

Downtime

Resolved Oct 27 at 10:17am CEST

Frontend recovered.

1 previous update

Oct 25, 2023
1 incident

Mime Service is down

Downtime

Resolved Oct 25 at 12:01pm CEST

Mime Service recovered.

1 previous update

Oct 12, 2023
1 incident

Help Center is down

Downtime

Resolved Oct 12 at 05:22pm CEST

Help Center recovered.

1 previous update

September 2023
Sep 17, 2023
1 incident

Support & Ticketing System is down

Downtime

Resolved Sep 17 at 02:39am CEST

Support & Ticketing System recovered.

1 previous update

Sep 12, 2023
1 incident

Frontend is down

Downtime

Resolved Sep 12 at 03:10pm CEST

Unfortunately, we experienced downtime on BeNeering Cloud for the majority of services. After the system restart services have started to become available again. We are still restarting additional servers to bring the system stability back to standard. Sorry for this inconvenience.

2 previous updates

August 2023
Aug 31, 2023
1 incident

Simple Sourcing has problems at the moment

Degraded

Resolved Aug 31 at 10:06am CEST

Fortunately, we have identified the cause of this problem. The issue should now be resolved.
Thank you again for your patience!

1 previous update

Aug 04, 2023
1 incident

Help Center is down

Downtime

Resolved Aug 04 at 01:50pm CEST

Help Center recovered.

1 previous update